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Our Services

Covid Vaccination Centre 

Your questions answered

Please do not contact us if you haven’t received an invitation yet.

What to expect when you arrive

Below are some frequently asked questions which may help you further.

Children's Vaccinations

Q: How do I book an appointment for a 12- 15 year old?

Parents can book for their 12 to 15 year old to receive their first, or second vaccine - via the National Booking System. Alternatively, we also accept walk-ins for this service.

How do I book an appointment for a 5 - 11 year old?

Parents of 5 to 11 year olds will be invited to book Covid-19 vaccinations for their children via the National Booking System. Unfortunately, we are not currently accepting walk-ins for this servive.

Where can I find information on COVID-19 vaccination for children?


The NHS website has information and guidance for parents regarding vaccination.

The NHS leaflets provide more information for parents and children on the vaccine, including how it works and what to expect after COVID-19 vaccination.

There are accessible versions of the consent form and leaflets available for those with a learning disability or who live with autism. There are braille and British Sign Language (BSL) videos to order or download. Translations will also be available.

Which children are at high risk from COVID-19 infection?

Children with certain health conditions, or those with a weakened immune system are at higher risk of serious COVID-19 disease.

These children and those who live with someone who has a weakened immune system should already have been invited for vaccination.

For more information on the health conditions, you can read the guide for parents of children aged 5 to 11 years at high risk or talk to your specialist or GP.

What to do if your child is not well when their appointment is due?

You should not attend a vaccination appointment if you or your child are self-isolating or waiting for a COVID-19 test.

If your child has tested positive for COVID-19, you should normally wait 12 weeks from the test before having the vaccine.

If your child had a similar illness but was not tested for COVID-19, there is no need to wait once your child is better.

Can I walk-in with my child for their vaccination?

Unfortunately, we are currently not offering walk-in appointments for 5 to 11 year olds. 

12 to 15 year olds will be able to walk-in to receive their first or second vaccination within our normal opening hours

Visiting the site for your appointment

Q: What are the vaccination site opening hours?

The York Vaccination Centre is open daily from 8:30am to 8pm. We are open for walk-in appointments until 7pm.


Q: Driving: How do I get there?

Vehicular access to the York Vaccination Centre is via the roundabout leading to Tesco's car park, off Moor Lane. Please follow the Vaccination Centre sign posting. 

Please follow signs and stewards directions to the main car park. 

Q: Walking/Cycling: How do I get there?

You can arrive on foot, by bicycle, on a Tier Scooter or by bus.

There is a pedestrian entrance opposite the Tesco Petrol Station.

The postcode for the pedestrian entrance is YO24 1LW, or bulb.mint.hike on WhatThreeWords.

Walking: Please arrive at the pedestrian entrance with your booking ready.

Cycling: There is secure bicycle storage on site, please arrive at the pedestrian entrance with your booking ready.

Tier Scooter: There is a scooter parking location on site, please arrive at the pedestrian entrance, finish your ride and then have your booking ready.

Bus: A number of bus services stop at the Vaccination Site or nearby, the number 3 bus stops outside the site and leave from the city centre every 10 minutes. Please alight at 'Moor Lane for Mass Vaccination Site'.

 

 

Q: What should I bring with me when I come for my appointment?

Please bring your booking confirmation details with you and have them ready to show the volunteer on arrival. 
If you have a blue appointment card please bring this with you. 

You must wear a facemask at all times while on site, please bring one with you or ask a volunteer to provide you with one on arrival. 

Q: How long will my appointment take?

You should expect to be at the Vaccination Centre for around 30-45 minutes, depending on waiting times.

Q: Do I need to wear a face covering for my appointment?

You must wear a facemask at all times while on site, please bring one with you or ask a volunteer to provide you with one on arrival. 

Q: Are there toilets on the site?

Yes there are toilet facilities on the site.
There is a disabled toilet in each portacabin, please ask for directions if you would like to use this facility whilst you visit. 


Overseas Vaccination Validation Service

How does this service work and who can use it?

This service enables you to book an appointment to show evidence for coronavirus (COVID-19) vaccinations received outside of England. This is so the NHS can securely update the vaccination record. 

You can use this service if you or your child are aged 5 years old or over and have an NHS number.

You or your child also must have received one of these vaccines outside of England:

  • Oxford/AstraZeneca (Vaxzevria)
  • Pfizer/BioNTech (Comirnaty)
  • Johnson & Johnson (Janssen)
  • Moderna (Spikevax)
  • Institute of India (Covishield)
  • Bharat Biotech (Covaxin)
  • SinoVac (CoronaVac)
  • Beijing Institute of Biological Products (Sinopharm BIBP)

How long will it take for my vaccination record to show on my COVID Pass?

This can take up to 10 working days, however due to the high volume of applications - please be mindful of potential delays.

If you are having difficulty viewing your vaccination record, please contact out Help Desk nimbuscare.help.desk@nhs.net

How do I book an appointment for this service?

You can book an appointment for the Overseas Vaccine Validation Service through the National Booking System. You will be asked some questions and offered an appointment for you to show evidence of any coronavirus (COVID-19) vaccinations you've had outside of England.

Booking for someone else

 

You can only book for someone else, such as your child or someone you care for, if you have their consent. You'll need to enter their details when booking.

If you book for someone:

  • aged 18 years old or over - they must attend the appointment
  • under 18 years old - they do not have to attend the appointment if you go instead of them

Children under 16 years old cannot attend an appointment on their own. They must be accompanied by a parent, guardian or responsible person aged 18 years old or over.

First and Second Doses & Boosters

I haven't had any vaccinations, how do I get one?

Everyone over 5 years of age is eligible for a primary course of 2 COVID-19 vaccinations. 

The COVID-19 vaccine is free to everyone in the UK. This includes all migrants.
You do not need to have a GP or an NHS number to get the COVID-19 vaccine. You will not be able to book, but are able to attend as a walk-in patient during our normal operating hours. 

You can book your vaccine online or by calling 119 or attending a walk-in site.

 

When can I book a second dose?

Everyone over 5 years of age is eligible for a second dose of a COVID-19 vaccination.

 

You should be able to book a 2nd dose on the day after your 1st dose. If you or your child are:

  • 18 years old or over - you'll be offered 2nd dose appointments from 8 weeks (56 days) after your 1st dose
  • under 18 years old - you'll be offered 2nd dose appointments from 12 weeks (84 days) after your 1st dose.

If you or your child are under 18 years old and at high risk from COVID-19, you're eligible for a 2nd dose from 8 weeks after your 1st dose. However, the NHS booking service will only offer you appointments from 12 weeks after your 1st dose.

To get your 2nd dose from 8 weeks, please either:

  • contact your GP surgery
  • go to a walk-in site with a letter from a GP that says you're eligible for a 2nd dose from 8 weeks after your 1st dose

Q: Will there be any side effects?

As with your previous doses, the common side effects are the same for all COVID-19 vaccines used in the UK, and include: 

· having a painful, heavy feeling and tenderness in the arm where you had your injection. This tends to be worst around 1 to 2 days after the vaccine 

· feeling tired 

· headache 

· general aches, or mild flu like symptoms

 You can rest and take paracetamol (follow the dose advice in the packaging) to help make you feel better. 

Although a fever can occur within a day or 2 of vaccination, if you have any other COVID-19 symptoms or your fever lasts longer, stay at home and arrange to have a test. Symptoms following vaccination normally last less than a week. If your symptoms seem to get worse or if you are concerned, you can call NHS 111.

If you had serious side effects after any previous dose you may be advised to avoid or delay further vaccination. You should discuss this with your doctor.

Q: Should I have my vaccination if I am feeling unwell?

Please do not come for your vaccination if you currently have an infection causing you to feel feverish or particularly unwell.

If you feel unwell, please mention this when you arrive so we can check your condition.

You should not attend a vaccine appointment if you have tested positive for covid-19, are self-isolating, waiting for a COVID-19 test or unsure if you are fit and well.

Please do not contact us if you can’t attend your appointment for any reason. We will know that you haven’t attended and you will be able to book again, once you feel well.

Q: Can I have a vaccine if I'm pregnant?

Yes, COVID-19 vaccines have been approved for use during pregnancy. For more information, please see the NHS website or speak to your midwife. 

Q: Who is eligible for a booster?

Booster vaccine doses are being given to the following groups of people, who have had a second dose of a vaccine at least three months ago and to the following people:

  • All adults over the age 18
  • people aged 12 and over with a health condition that puts them at high risk of getting seriously ill from COVID-19
  • people aged 12 and over who share living accommodation with an individual who is seriously immunosuppressed
  • people aged 16 and over who work in health and social care or are a main carer for someone at risk

  • people aged 12 and over who live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)

    More information can be found on the NHS website.

Q: When can I have my booster?

Boosters can only be given a minimum of three months after your second dose of Covid-19 vaccine. You can use the NHS website online booking service to book an appointment for a booster dose .

 

Who can book a spring booster?

You can use this service to book a spring booster if you or your child are either:

People are advised to wait 6 months since their previous dose to get maximum protection from a spring booster.

You'll usually be contacted by the NHS, inviting you to book when it's due.

The appointment dates you'll be offered start from 3 months (91 days) after your previous dose, but booking an appointment around 6 months after your previous dose is preferable.

Q: Can I have a booster if I have recently received a flu jab?

Yes, it is safe to have a Covid-19 booster following your flu jab, you can even have the two vaccines on the same day.

Q: What type of vaccine will the booster be?

Most people will be offered a booster dose of the Pfizer/BioNTech vaccine or Moderna/Spikevax vaccine.

This means your booster dose may be different from the vaccines you had for your first and second doses.

Some people may be offered a booster dose of the Oxford/AstraZeneca vaccine if they cannot have the Pfizer/BioNTech or Moderna vaccine.

Q: How will I be contacted to book my booster?

You may be contacted by:

- your GP

- a phonecall from Nimbuscare

- a letter from the NHS invliting you to book online or through the 119 telephone service.

Q: Can I have my booster if I did not receive my first two doses of Covid-19 vaccine?

No, if you have not received your initial two vaccinations, you should arrange to have those first.

Please see the above section for booking information.

 

Accessibility

Q: I have a hearing and/or sight impairment and am nervous about not being able to communicate during my appointment. Will support be available for me when I attend?

If you think you may require extra support upon attending your vaccination appointment, for example use of an interpreter or a guide - please feel free to email our team at nimbuscare.help.desk@nhs.net ahead of your appointment. Remember to include your appointment date and time, your name and contact number and what you will require when attending. Alternatively, when you enter the site – please make an attendant aware, who will ensure you receive the correct support from our heath care team throughout your appointment.

Q: Can I bring a guide or someone to help me with me to my vaccination appointment?

Yes, in these specific circumstances - you will be able to bring one person in with you. We ask that you please make an attendant aware upon entry into the vaccination centre that you will be requiring to bring your guide or person supporting you into the appointment.

Q: I require a guide dog, am I able to bring them into the centre for my appointment?

You will be able bring a guide dog along to your vaccination appointment if you require one. To avoid any delays on the day, it would be beneficial to let a member of our team know ahead of your appointment that you will be bringing your guide dog with you in advance, so we can make any additional provisions. Please contact our team at nimbuscare.help.desk@nhs.net ahead of your appointment. Remember to include your appointment date and time, your name and contact number and what you will require when attending.

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