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Our Services

Covid Vaccination Centre 

Your questions answered

Please do not contact us if you haven’t received an invitation yet.

What to expect when you arrive

For details of what to expect when you arrive at the Vaccination Centre, click here

Below are some frequently asked questions which may help you further.

Booking Queries

Q: Which members of the public are being offered the Covid-19 vaccine at the moment?

You can get your first and second dose, and your booster, if you're aged 18 or over.

All children aged 12 to 15 will be offered a first dose of a COVID-19 vaccine (including children who turn 12 on the date of vaccination).

The NHS is offering a first dose of a COVID-19 vaccine to people aged 16 and 17. If you will turn 18 within 3 months, you can also get a 2nd dose.

Some young people and children aged 12 to 17 are being offered two doses of the vaccine if either:

  • they live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)
  • they have a condition that means they're at high risk of getting seriously ill from COVID-19

 

 

Q; Who is eligible for a Booster vaccination?

Booster vaccine doses are being given to everyone over the age of 18 who had a second dose of a vaccine at least three months ago.

Q: How do I book my appointment?

The easiest way to book or amend your appointment is through the NHS website. You can book first, second and booster appointments through this service. 

If you have been invited for a third primary dose vaccination( not booster), you can walk in at any time between 8.30am and 7.30pm with no need to book. All other vaccinations must be booked.

The 119 telephone booking service is open from 7am until 11pm, seven days a week. Online booking is also available.

At peak times the phone line is very busy, which may mean waiting on the line for a while or calling back later. You can alternatively book online.

The national phone line (119) will have language interpreters and a BSL facility available on request to help you book your appointments.

Q: What should I do if there are no appointments in York, and I can't travel further afield?

If appointments at our York clinics are not showing, this is because all of our allocated appointments are fully booked. Please review daily until appointments become available.

If you are housebound and unable to travel to an appointment, and cannot arrange for someone to help you, please contact your local GP practice.

Q: How do I book an appointment for a 12- 15 year old?

In the coming weeks the Schools Immunisations Teams will be administering vaccinations for 12 to 15 year olds within school settings. Parents/carers will be contacted by their child's school when the team is due to visit and will need to follow the instructions to give consent for the vaccination to take place.

Any parents/carers with a 12-15 year old child who does not attend school should contact our helpdesk at nimbuscare.help.desk@nhs.uk to book.

Visiting the site for your appointment

Q: What are the vaccination site opening hours?

From Wednesday 15 December 2021, the York Vaccination Centre will be open from 6am to 10pm daily as we roll out the booster programme to all over 18s.


Q: Driving: How do I get there?

Vehicular access to the York Vaccination Centre is via the Askham Bar Park and Ride, York. Please follow the Vaccination Centre sign posting. 

The postcode for driving entry is YO24 1QU, or comical.zoom.wizard on WhatThreeWords.

Please follow signs and stewards directions to the main car park. 

Q: Walking/Cycling: How do I get there?

You can arrive on foot, by bicycle, on a Tier Scooter or by bus.

There is a pedestrian entrance opposite the Tesco Petrol Station.

The postcode for the pedestrian entrance is YO24 1LW, or bulb.mint.hike on WhatThreeWords.

Walking: Please arrive at the pedestrian entrance with your booking ready.

Cycling: There is secure bicycle storage on site, please arrive at the pedestrian entrance with your booking ready.

Tier Scooter: There is a scooter parking location on site, please arrive at the pedestrian entrance, finish your ride and then have your booking ready.

Bus: A number of bus services stop at the Vaccination Site or nearby, the number 3 bus stops outside the site and leave from the city centre every 10 minutes. Please alight at 'Moor Lane for Mass Vaccination Site'.

 

 

Q: What should I bring with me when I come for my appointment?

Please bring your booking confirmation details with you and have them ready to show the volunteer on arrival. 
If you have a blue appointment card please bring this with you. 

You must wear a facemask at all times while on site, please bring one with you or ask a volunteer to provide you with one on arrival. 

Q: How long will my appointment take?

You should expect to be at the Vaccination Centre for around 30-45 minutes, depending on waiting times.

Q: Do I need to wear a face covering for my appointment?

You must wear a facemask at all times while on site, please bring one with you or ask a volunteer to provide you with one on arrival. 

Q: Are there toilets on the site?

Yes there are toilet facilities on the site.
There is a disabled toilet in each portacabin, please ask for directions if you would like to use this facility whilst you visit. 

There are also toilet facilities at the Askham Bar Park & Ride car park.

International Students 

Are international students eligible for the vaccination?

Anybody aged 18 or over in the UK is eligible for the Covid-19 vaccination for free, regardless of their nationality or immigration status.

In order to book a Covid-19 vaccine, international students should register with a local GP  (General Practitioner) and get an NHS number. An NHS number can be found on any letter the NHS has sent you, on a prescription, or by logging in to a GP practice online service.

While registration with a GP is encouraged to access the vaccine, you can request to book your Covid-19 vaccination appointments as an unregistered patient through a local GP practice, or through your place of study - if a local vaccination service is available.

What should an international student do if they’ve received their first dose of a COVID-19 vaccination abroad, and it is not a vaccine that is being offered in England?

If a person has received a first dose of COVID-19 vaccine overseas that is also available in the UK, they should receive the same vaccine for their second dose. If the vaccine they received for their first dose is not available in the UK, the most similar alternative should be offered as per the advice here, (see section for Vaccine Interchangeability Guidance)

If the vaccine received overseas is not listed in the table, a full course of the appropriate vaccine recommended for the individual in the UK (which may depend on their age) should be given.

Do international students need to be registered with a GP to get a vaccination?

While registration with a GP is encouraged to access the vaccine, individuals can request to book COVID-19 vaccination appointments as an unregistered patient through a local GP practice. Details of local vaccination services will be communicated through your place of study, or via your local council.

Where can students find more information?

Students should be directed to nhs.uk/covid-vaccination for more information about the Covid-19 vaccine.

Students should be directed to www.gov.uk for information on COVID restrictions.

Second Doses & Boosters

Q: What is the Covid-19 booster programme?

The booster programme is the rollout of an additional dose of vaccine to people who have previously received two doses of Covid-19 vaccine. 

Q: Who is eligible for a booster?

Booster vaccine doses are being given to people over the age of 18, who have had a second dose of a vaccine at least three months ago and to the following people:

  • people aged 16 and over with a health condition that puts them at high risk of getting seriously ill from COVID-19

  • people aged 16 and over who are a main carer for someone at high risk from COVID-19

  • people aged 16 and over who live with someone who is more likely to get infections (such as someone who has HIV, has had a transplant or is having certain treatments for cancer, lupus or rheumatoid arthritis)

    More information can be found on the NHS website.

Q: Can I have a booster if I have recently received a flu jab?

Yes, it is safe to have a Covid-19 booster following your flu jab, you can even have the two vaccines on the same day.

Q: When can I have my booster?

Boosters can only be given a minimum of three months after your second dose of Covid-19 vaccine. You can use the NHS website online booking service to book an appointment for a booster dose .

 

Q: I am severely immunosuppressed. When will I get my booster?

People who are severely immunosupressed will get a third dose as part of their primary course of vaccination. You will receive an email or text invitation for this and you can attend as a walk-in.

This is separate from the booster programme.  


Q: What type of vaccine will the booster be?

Most people will be offered a booster dose of the Pfizer/BioNTech vaccine or Moderna vaccine.

This means your booster dose may be different from the vaccines you had for your first and second doses.

Some people may be offered a booster dose of the Oxford/AstraZeneca vaccine if they cannot have the Pfizer/BioNTech or Moderna vaccine.

Q: How will I be contacted to book my booster?

You may be contacted by:

- your GP

- a phonecall from Nimbuscare

- a letter from the NHS invliting you to book online or through the 119 telephone service.

Q: Will there be any side effects?

As with your previous doses, the common side effects are the same for all COVID-19 vaccines used in the UK, and include: 

· having a painful, heavy feeling and tenderness in the arm where you had your injection. This tends to be worst around 1 to 2 days after the vaccine 

· feeling tired 

· headache 

· general aches, or mild flu like symptoms

 You can rest and take paracetamol (follow the dose advice in the packaging) to help make you feel better. 

Although a fever can occur within a day or 2 of vaccination, if you have any other COVID-19 symptoms or your fever lasts longer, stay at home and arrange to have a test. Symptoms following vaccination normally last less than a week. If your symptoms seem to get worse or if you are concerned, you can call NHS 111.

If you had serious side effects after any previous dose you may be advised to avoid or delay further vaccination. You should discuss this with your doctor.

Q: Can I have my booster if I did not receive my first two doses of Covid-19 vaccine?

No, if you have not received your initial two vaccinations, you should arrange to have those first.

Please see the above section for booking information.

 

Q: Can I have the booster if I'm pregnant?

Yes, the booster vaccines have been approved for use during pregnancy, to be given no earlier than 6 months after completion of the primary course of vaccination.

Q: Should I have my booster if I am feeling unwell?

Please do not come for your vaccination if you currently have an infection causing you to feel feverish or particularly unwell.

If you feel unwell, please mention this when you arrive so we can check your condition.

You should not attend a vaccine appointment if you are self-isolating, waiting for a COVID-19 test or unsure if you are fit and well.

Please do not contact us if you can’t attend your appointment for any reason. We will know that you haven’t attended and you will be able to book again, once you feel well.

Q: Can I attend a walk in clinic for my booster?

No, at the moment you need to wait for the NHS to contact you to make an appointment.

When will I receive my 2nd dose – updated in response to the change in government guidelines on 16 May 2021

In response to advice from the independent JCVI, the Government has set out further guidance aimed at tackling rising cases of the COVID-19 B1.617.2 variant.

 

The updated instruction states that:

“Appointments for a second dose of a vaccine will be brought forward from 12 to 8 weeks for the remaining people in the top nine priority groups who have yet to receive their second dose. This is to ensure people across the UK have the strongest possible protection from the virus at an earlier opportunity.

The move follows updated advice from the independent experts at the Joint Committee on Vaccination and Immunisation (JCVI), which has considered the latest available evidence on the variant and has recommended reducing the dosing interval to help protect the nation from the variant.

People should continue to attend their second dose appointments and nobody needs to contact the NHS. The NHS will let those who should bring their appointment forward know, when they are able to do so.

Those aged under 50 will continue to get their first dose, with their second dose at 12 weeks, as has been the deployment strategy so far.”

Accessibility

Q: I have a hearing and/or sight impairment and am nervous about not being able to communicate during my appointment. Will support be available for me when I attend?

If you think you may require extra support upon attending your vaccination appointment, for example use of an interpreter or a guide - please feel free to email our team at nimbuscare.help.desk@nhs.net ahead of your appointment. Remember to include your appointment date and time, your name and contact number and what you will require when attending. Alternatively, when you enter the site – please make an attendant aware, who will ensure you receive the correct support from our heath care team throughout your appointment.

Q: Can I bring a guide or someone to help me with me to my vaccination appointment?

Yes, in these specific circumstances - you will be able to bring one person in with you. We ask that you please make an attendant aware upon entry into the vaccination centre that you will be requiring to bring your guide or person supporting you into the appointment.

Q: I require a guide dog, am I able to bring them into the centre for my appointment?

You will be able bring a guide dog along to your vaccination appointment if you require one. To avoid any delays on the day, it would be beneficial to let a member of our team know ahead of your appointment that you will be bringing your guide dog with you in advance, so we can make any additional provisions. Please contact our team at nimbuscare.help.desk@nhs.net ahead of your appointment. Remember to include your appointment date and time, your name and contact number and what you will require when attending.

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Our member practices

Dalton Terrace Surgery

Dalton Terrace, York

Haxby Group

2 The Village, Wigginton, York

Old School Medical Practice

Horseman Lane, Copmanthorpe, York

Unity Health

Kimberlow Rise, York

Elvington Medical Practice

York Road, Elvington, York

Jorvik Gillygate Practice

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Pocklington Group Practice

1 Amos Drive, Pocklington, York

York Medical Group

199 Acomb Road, York

Front Street Surgery

14 Front Street, Acomb, York

Priory Medical Group

Cornlands Road, Acomb, York

MyHealth - Strensall Health Care Centre

Southfields Road Strensall York