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Nimbuscare’s work to support patients who have tested positive for Covid-19 and are self-isolating at home has been extended for a further three months.

During the last year, more than 5,000 York residents have benefited from the support of the Single Point of Access Hub (SPA-Hub) service that Nimbuscare provides. With Covid-19 cases currently on the increase locally, the recent news that the contract has been extended will enable the ‘at scale’ provider of primary care services to continue offering support to those who need it.

The Spa-Hub service provides a daily telephone check-in to see how patients are coping with their Covid-19 symptoms, as well as ensuring that they have access to food and medicine. Callers also offer patients an opportunity to monitor their oxygen levels at home with a pulse oximeter and advice on when to seek medical help.

Madeline Ruff, Chief Executive Officer for Nimbuscare, said: “With Covid-19 cases on the increase again in York, the extension of this project is fantastic news because it means that we can continue to ensure that help and support is available to those who need it most. The Spa-Hub service is another great example of the way that our member practices have worked together to meet the health needs of local people throughout the pandemic, in addition to providing the local and national vaccination services at the York Vaccination Centre at Askham Bar.”

Nimbuscare is on the look-out for volunteers willing to work three-hour shifts at its headquarters in Clifton Moor at any time between 10am and 3pm from Monday to Friday. Volunteers must be confident using the telephone as the role involves making calls to patients. If you’re interested in volunteering or would like to find out more, please contact the team by emailing:

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Our member practices

Dalton Terrace Surgery

Dalton Terrace, York

Haxby Group

2 The Village, Wigginton, York

Old School Medical Practice

Horseman Lane, Copmanthorpe, York

Unity Health

Kimberlow Rise, York

Elvington Medical Practice

York Road, Elvington, York

Jorvik Gillygate Practice

Woolpack House, The Stonebow

Pocklington Group Practice

1 Amos Drive, Pocklington, York

York Medical Group

199 Acomb Road, York

Front Street Surgery

14 Front Street, Acomb, York

Priory Medical Group

Cornlands Road, Acomb, York

MyHealth - Strensall Health Care Centre

Southfields Road Strensall York