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What should I do when I feel unwell

12.05.2026

Where to go when you're feeling unwell

Health care can feel complicated, and we want to support you to get the right care at the right time. 

This page is designed to help you understand how local health and care services in York work together, and where Nimbuscare Supports.

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For more information, visit this website

Frequently Asked Questions (FAQs)

Who is Nimbuscare?

Nimbuscare is a not‑for‑profit Health Service organisation based in York, owned by local GP practices. We work as part of the NHS to support GP surgeries, hospitals, and community services to deliver better, more connected care for local people.

Does Nimbuscare replace my GP?

No. You stay registered with your own GP practice. Nimbuscare works alongside GP practices to improve access, coordinate care, and provide additional services when needed.

How can Nimbuscare help me find the right care?

Nimbuscare teams help by:

  • Making sure you’re directed to the most appropriate service
  • Helping book appointments when services are shared across York
  • Supporting smoother referrals between GP, urgent care, and community services
  • Reducing delays, duplication, and confusion

When might my care involve Nimbuscare?

You might come across Nimbuscare when you’re accessing certain NHS or community healthcare services in and around York and North Yorkshire.

For example, patients may see or hear from Nimbuscare for:

  • NHS health checks for adults aged 40–74
  • When you call 111, you may be referred to our OOH GPs.  
  • Community diagnostic services
  • Frailty and community-based care
  • Other services (link service)
  • Healthcare education and training events

When accessing healthcare services with Nimbuscare, you may see nurses, doctors, and other healthcare professionals who you already know from your GP practice, as we work closely with them to help ensure your care feels familiar and close to home.

Why isn't everything done at my GP surgery?

Some services work better when GP practices share resources across the city. This means:

  • More available appointments
  • Longer opening hours
  • Care delivered closer to home

Nimbuscare helps make this work smoothly for patients in York.

Is Nimbuscare part of the NHS?

Yes. Nimbuscare is part of the NHS family and works on behalf of local GP practices and NHS partners. 


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Female Doctor and male patient in community care centre