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Find the answers to our more frequently asked questions below:

What is Nimbuscare?

Nimbuscare is a not‑for‑profit NHS organisation based in York, owned by local GP practices. We work as part of the NHS to support GP surgeries, hospitals, and community services to deliver better, more connected care for local people.

Does Nimbuscare replace my GP?

No. You stay registered with your own GP practice. Nimbuscare works alongside GP practices to improve access, coordinate care, and provide additional services when needed.

Is Nimbuscare part of the NHS?

Yes. Nimbuscare is part of the NHS family and works on behalf of local GP practices and NHS partners.

When might my care involve Nimbuscare?

You might come across Nimbuscare when you’re accessing certain NHS or community healthcare services in and around York and North Yorkshire.

For example, patients may see or hear from Nimbuscare for:

  • NHS health checks for adults aged 40–74
  • When you call 111, you may be referred to our OOH GPs.  
  • Community diagnostic services
  • Frailty and community-based care
  • Other services (link service)
  • Healthcare education and training events

When accessing healthcare services with Nimbuscare, you may see nurses, doctors, and other healthcare professionals who you already know from your GP practice, as we work closely with them to help ensure your care feels familiar and close to home.

How to book an appointment?

If your GP has advised you to book an appointment with Nimbuscare, or if you require an appointment for one of our non-NHS services such as Earwax Removal through Microsuction or The Yorkshire Skin Clinic, please call us at: 01904 943 690

How does Nimbuscare address health inequalities?

By using population health data to identify disparities, and working with practices and partners to target resources where most needed. Our not for profit approach and track record of maximising resources means we are optimistic that this can be a realistic and achievable objective.

What is meant by ‘Neighbourhood Care’ or ‘Neighbourhood Health’?

The government wants health services to be more local, so people can live well in their communities and rely less on hospital care. This idea is about making care more convenient and closer to home, fitting around people’s lives. Health and care teams across the country are excited about working in this way, but “neighbourhood health” can mean different things in different places. In simple terms, it’s about local services working together- GPs, hospitals, community teams, and voluntary groups - to improve health and make care easier to access.

What is Patient Safety Incident Response Framework (PSIRF)?

The Patient Safety Incident Response Framework (PSIRF) is the NHS’s approach to responding to patient safety incidents and is a major step towards establishing a safety management system across the NHS. 

The PSIRF supports the development and maintenance of an effective patient safety incident response system that integrates four key aims:

  1. Compassionate engagement and involvement of those affected by patient safety incidents
  2. Application of a range of system-based approached to learning from patient safety incidents
  3. Considered and proportionate responses to patient safety incidents
  4. Supportive oversight focused on strengthening response system functioning and improvement

Download our PSIRF Plan here

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