Nimbuscare is a not‑for‑profit NHS organisation based in York, owned by local GP practices. We work as part of the NHS to support GP surgeries, hospitals, and community services to deliver better, more connected care for local people.
Where to go when you're feeling unwell
This page is designed to help patients understand how local NHS services in York work together, and how Nimbuscare supports simple, connected care.
What is Health Navigation?
Health navigation means being able to get to the right NHS service, at the right time, without having to work it out on your own. Healthcare can feel complicated – health navigation helps guide you through it so your care feels simpler and more joined‑up.
If you're feeling unwell and you're wondering where to go, please go visit this website for guidance.
Frequently Asked Questions (FAQs)
Who is Nimbuscare?
Does Nimbuscare replace my GP?
No. You stay registered with your own GP practice. Nimbuscare works alongside GP practices to improve access, coordinate care, and provide additional services when needed.
How does Nimbuscare help me navigate my care?
Nimbuscare teams help by:
- Making sure you’re directed to the most appropriate service
- Helping book appointments when services are shared across York
- Supporting smoother referrals between GP, urgent care, and community services
- Reducing delays, duplication, and confusion
When might I use a Nimbuscare Service?
You may be supported by Nimbuscare if you:
- Contact NHS 111 and are referred for urgent GP care
- Are offered an evening or weekend GP appointment
- Need care at a community care centre rather than hospital
All Nimbuscare services are NHS services.
Why isn't everything done at my GP surgery?
Some services work better when GP practices share resources across the city. This means:
- More available appointments
- Longer opening hours
- Care delivered closer to home
Nimbuscare helps make this work smoothly for patients in York.
What does this mean for me as a patient in York?
For you, health navigation with Nimbuscare means:
- Less uncertainty about where to go
- Faster access to the right care
- A more joined‑up NHS experience
- Support focused on you, not the system
Is Nimbuscare part of the NHS?
Yes. Nimbuscare is part of the NHS family and works on behalf of local GP practices and NHS partners.
